Privacy Policy

Be Shift ("we", "our", or "us") operates the StokX mobile application (the "App") available on the Apple App Store and Google Play. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. If you disagree with its terms, please discontinue use of the App.

2.1 No account, a random app ID

StokX does not require account registration. The App creates a random identifier on your device, used to keep your coins, subscription status, saved work and orders together. It does not contain your name or contact details.

2.2 When you order a printed product

If you buy a physical product (for example a printed t-shirt or hoodie) in the App, we collect what is needed to make and deliver it:

• Contact and delivery details: your name, email address, shipping address and, if you give it, phone number. For some countries (for example Brazil) the tax ID required by customs.
• Order details: the product, size, colour, quantity, the design files for each print area, prices, delivery method, order status and tracking information.
• Payment: payment is handled by our payment provider, Whop, on its own secure checkout. We receive the payment status and amount, never your card number.

2.3 Location (only when you ask)

If you tap "Use my location" at checkout, the App uses your device's location once to fill in your delivery address. We do not track your location or keep it. When you type an address, what you type is sent to an address-search service to suggest matching addresses.

2.4 Voice (only when you ask)

If you tap the microphone in Magic edit, your speech is turned into text by your device's speech recognition (provided by Apple on iOS and Google on Android, which may process it on their servers). The App only receives the resulting text. We do not record or store audio.

2.5 Your designs and AI features

• AI generation: when you use AI features (Magic edit, photoshoots, logo, fabric and design generation), your text prompts and, where relevant, the images you provide are sent to our AI providers to create the result.
• Cloud storage: images needed by a feature (for example a design you are having printed, a generated fabric, or a shared 3D link) are stored on our cloud storage.
• Community: designs, logos and projects you choose to share to the community are public inside the App.
• Everything else you create stays on your device unless you export or share it yourself.

2.6 Automatically collected information

• Usage & analytics data: which features are used, screens viewed, session length and crash diagnostics, linked to the random app ID.
• Device information: device model, OS version, language and region.
• Notification token: if you allow notifications, a push token so we can tell you about your orders (for example "shipped").
• Subscriptions and coins: in-app purchases are processed by Apple (or Google Play). We receive the purchase status, never your payment details.
• How you use the App: the screens you open, the features you use, coins granted and spent, and time spent in the App, linked to your anonymous user ID (no name or email).

We use the information collected to:

• Provide the App and its AI features.
• Make, ship and support your orders, including order updates, delivery problems and returns.
• Send notifications about your orders, and about unpaid orders you started (you can turn notifications off at any time).
• Verify purchases and manage subscription access.
• Diagnose crashes, prevent fraud and improve the App.
• Meet legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

We share information only with the service providers that run the App for us, and only what each one needs:

• Our print and fulfilment partner and the delivery carriers — your delivery details and design files, to print and ship your order.
• Whop — payment for physical orders. See Whop's Privacy Policy.
• Apple and Google — app stores, in-app purchases, speech recognition and push notifications. If you ask Apple for a refund of a purchase, and you agreed to it when buying, we tell Apple how that purchase was used (for example, coins spent and whether it was delivered) so Apple can decide on the request.
• Google Firebase — analytics, crash reporting, database and push notifications.
• Superwall — subscription offers and purchase analytics.
• AI providers — to generate designs, images and edits from your prompts.
• Cloud hosting and storage (Cloudflare) — our website, order system and file storage.
• Address search — to suggest addresses while you type.

We may also disclose information if required by law. These providers may process data outside your country; where required, appropriate safeguards are used.

• Orders: kept while needed to deliver and support them, and afterwards as long as tax and accounting law requires.
• Analytics and crash logs: up to 14 months.
• Designs you share to the community: until you or we remove them.
• Everything else is deleted when you ask us to (see Your Rights) or when it is no longer needed.

The App is not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at support@stokx.online and we will promptly delete it.

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access & Portability: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data.
• Notifications and location: turn them off at any time in your device settings.

To exercise any of these rights, contact us at support@stokx.online, or use "Request Account Deletion" in the App's Settings. Please include the ID shown at the bottom of Settings so we can find your data.

We implement commercially reasonable technical and organizational measures to protect information from unauthorized access or disclosure. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

The App or this website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies before providing any information.

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page. Continued use of the App after changes are posted constitutes your acceptance of the revised policy. If changes are material, we will provide prominent notice in the App or via the App Store update notes.

If you have questions or concerns about this Privacy Policy, please contact: